Shipping policy

🚚 Shipping Policy – Star Super Deal

At Star Super Deal, we want your shopping experience to be smooth, reliable, and worry-free. Below are the details of our shipping process:

📦 Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🚀 Shipping Time & Delivery

  • Standard Delivery: 5–7 business days (may vary based on location).

  • Express Delivery (if available): 2–4 business days.

  • Delivery timelines may be affected by unforeseen circumstances such as courier delays, holidays, or natural events.

🌍 Shipping Locations

  • We currently ship across India (for international shipping, please contact our support team).

💰 Shipping Charges

  • Free Shipping on prepaid orders above ₹999.

  • A nominal shipping fee may apply for COD or orders below ₹999.

🔍 Order Tracking

  • Once your order is shipped, you will receive an email/SMS with a tracking ID and courier details.

  • You can track your order in real-time through our tracking page or the courier partner’s website.

❌ Delayed or Failed Delivery

  • If a package is delayed or returned due to an incorrect address, incomplete information, or customer unavailability, re-shipping charges may apply.

🤝 Need Help?

If you have any questions regarding shipping or tracking, feel free to contact us at:
📧 support@starsuperdeal.com
📞 +91-XXXXXXXXXX

✨ At Star Super Deal, your satisfaction is our priority. We work hard to ensure safe, fast, and hassle-free delivery for every order.

🔄 Return & Refund Policy – Star Super Deal

At Star Super Deal, we value your trust and want you to shop with confidence. If you are not completely satisfied with your purchase, we are here to help.

✅ Returns

  • You may request a return within 15 days of receiving your order.

  • To be eligible for a return, the item must be:

    • Unused and in the same condition as you received it.

    • In its original packaging with all accessories, manuals, and tags.

  • Certain products like personal care items, hygiene-related products, or custom orders may not be eligible for return.

💰 Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 20 business days to your original payment method.

  • In case of Cash on Delivery orders, refunds will be made via bank transfer or store credit.

🔄 Exchange

  • If you receive a defective or damaged product, we will gladly exchange it for the same item at no extra cost.

  • Exchanges are subject to stock availability.

❌ Non-Returnable Items

  • Opened or used products.

  • Items purchased during clearance sales.

  • Gift cards or downloadable products.

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or wrong.

  • In such cases, Star Super Deal will arrange free pickup or reimburse shipping charges.

🤝 Need Help?

For return or refund requests, please contact us:
📧 support@starsuperdeal.com

✨ At Star Super Deal, we believe in fair policies and customer-first service. Shop with confidence, knowing that we are here to support you every step of the way.